A secure process chain

through our strong process management

Quality Lies in the Details

Ensuring quality right from the begining - the high quality requirement for our products and services ensure not only our competitiveness but also the competitiveness of our customers. 

BTS GmbH is obliged to ensure high quality standards. In order to keep up these requirements, BTS is certified yearly according to ISO 9001:2008 by the DEKRA Certification Gmbh.

 

Of course, our customers are the center of our attention. They set the standard for the quality we offer.

  • We meet your expectations competently and reliably. The most important basis for a long-term development are the high-quality products and services we offer.
  • We are working growth-oriented and expand and improve our service portfolio as well as the quality of our products and services continuously. We want to achieve a top ranking in our market segments and want to be among the best suppliers.
  • We ensure mastered process operations by using an extensive quality management system that is integrated into all business processes.


Customer Orientation

  • To us, customer orientation is completely meeting our customers' needs and expectations with the aim to satisfy our customers.
  • Customer satisfaction is at the center of our attention. Our goal is to establish long-term and economically reasonable relationships with our customers. The management's and all employees' efforts are oriented towards this goal.

 

Employees

  • Our employees are responsible for ensuring our high quality standards. Every employee is responsible for the quality of his/her own processes and tasks. Our well-trained staff guarantee the fulfillment of agreement commitments at all times.
  • We want to prevent errors in all business areas and remove already revealed errors consistently. By doing so, we ensure a continuous improvement process.

 

Supplier Relations

  • We cultivate fair and long-term relationships with our most important supplies and involve them in our quality strategy. This is the only way to meet our customers' demands ideally.